What Talk Chatly focuses on
- Live visitor list: see who is on your site now, the page they view, and their visit count.
- Chat workspace with visitor details beside every conversation.
- Searchable chat history, including message text.
- Shortcuts for saved replies, with the visitor's name filled in.
- Departments, so each brand has its own widget and its own agents.
- Mobile agent app for Android, plus a web panel that works on any phone.
- Simple pricing per agent.
How to decide
Compare the tools on what your team needs: setup time, who will answer chats, whether you need ticketing, and how you pay. Check LiveChat's own website for its current features and pricing, because those change often.
